Attention Bill Pay Users: A new user interface was recently applied allowing you to view everything from a single screen. These changes apply only to Online Banking as of Now. Changes will be coming to Mobile Bill Pay in 2018.
For a new user interface guide Click Here
For a comparison of the old vs new interface Click Here

Retrieve your Username

  1. > Enter Member Information
  2. Enter Passcode
  3. Retrieve your Username
  4. Sign In

For assistance please call:

  • (419) 483-4180 ext. 2054
  • (800) 276-5775 ext. 2054 toll-free
  • Mon-Fri 8:30 A.M. to 5:00 P.M.
  • Sat 8:30 A.M. to 12:00 P.M.
  • All Branch Locations & Hours

Help Documents

All access is secure and monitored.

Accessing from –
Timestamp – 01/19/2018 02:23:15
Session – F62AF0C9EE304D22 ...

–  For your security  –
this session is being monitored
Retrieve your Username – Enter Your Information
Account Number : typically 2-10 digits, primary account holder
Social Security Number : last 4 digits only – Example: 1234
Birthday : mm/dd/yyyy – Example: 01/28/1982
Password : your current password
NOTE : If your Sign In is locked, please follow this process to have your Sign In unlocked:
  1. Contact Firelands Federal Credit Union
  2. Your account will be unlocked
  3. Sign In
You may also unlock your Sign In yourself by following our unlock process.
Sign In    Register    –    Forgot Username?    Forgot Password?    Forgot Everything?    –    Locked?
800-276-5775 — Routing and Transit number — 241274077
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Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. National Credit Union Administration, a United States Government Agency. Equal Housing Lender - We do business in accordance with the Fair Housing Law and Equal Credit Opportunity Act.
– Current time is 1/19/2018 2:23:15 AM – 0 – W4 –