Reset your Password


  1. > Enter Member Information
  2. Enter Passcode
  3. Setup new Password
  4. Sign In



For assistance please call:

  • (419) 483-4180 ext. 2054
  • (800) 276-5775 ext. 2054 toll-free
  • Mon-Fri 8:30 A.M. to 5:00 P.M.
  • Sat 8:30 A.M. to 12:00 P.M.
  • All Branch Locations & Hours

Help Documents



All access is secure and monitored.

Accessing from – 184.73.55.221
Timestamp – 03/30/2017 02:43:46
Session – F573958DD0A44F4C ...

–  For your security  –
this session is being monitored
Reset your Password – Enter Your Information
Account Number : typically 2-10 digits, primary account holder
Social Security Number : last 4 digits only – Example: 1234
Birthday : mm/dd/yyyy – Example: 04/08/1981
Username : your current username
NOTE : If your Sign In is locked, please follow this process to have your Sign In unlocked:
  1. Contact Firelands Federal Credit Union
  2. Your account will be unlocked
  3. Sign In
You may also unlock your Sign In yourself by following our unlock process.
Sign In    Register    –    Forgot Username?    Forgot Password?    Forgot Everything?    –    Locked?
800-276-5775 — Routing and Transit number — 241274077
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Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. National Credit Union Administration, a United States Government Agency. Equal Housing Lender - We do business in accordance with the Fair Housing Law and Equal Credit Opportunity Act.
– Current time is 3/30/2017 2:43:46 AM – 0 – W2 –